🔒 Privacy Policy

For the service to work, I need to process some data. I take its protection seriously:

• For your account: Your username, email address and an encrypted password.
• For your bots: All the information you configure. Sensitive data, such as your bot's personality, description and knowledge, is stored encrypted in the database. Profile and banner images are stored on the server.
• For connections (enhanced encryption): API tokens (like Telegram's or from your AI provider) that you enter for your bot to function. These are encrypted in a special way and I never read or access them.
• Essential technical data: Your IP address and basic session data. This is fundamental to maintain security, prevent abuse and for your user session to work correctly.

The platform uses only the technical session cookie PHPSESSID, which is essential to keep your user session logged in. No analytics, advertising or third-party tracking cookies are used.

I use this information only to:

• Create, maintain and operate your account and your Telecharbots.
• Execute the basic functionalities of the platform.
• Protect the service from malicious uses (spam, attacks).
• Respond to your support questions.

I process your data because it is necessary to execute the contract (the Terms of Use) that you accept when registering and using TeleChars AI. Without this information, I could not provide you with the service.

Data is hosted and processed exclusively on servers located in Mexico (hosting provider: x10Hosting). No international transfers of your personal data are made.

I keep your information only while your account is active. I do not make independent backups of the database. You can delete your account and all associated data at any time from your profile settings or by requesting it from me via email. After deletion, the information cannot be recovered.

You have the right to:

• Access the personal data I have about you.
• Correct it if it is incorrect.
• Request the complete deletion of your account and all your data.
• Object to certain processing.

To exercise any right, you just need to write to me at marcosfrgames@gmail.com. I will respond within a reasonable time.

If in the future I make significant changes to this policy, I will communicate it clearly on the platform. Continued use of TeleChars AI after those changes means you accept the new policy.

For any questions about privacy or the processing of your data, my contact is always:

Marcos F R Games - marcosfrgames@gmail.com